Q. What time is check-in / out time?
A. Check-in is at 15:00 and check-out is at 10:00.
Q. How many people can stop in one room?
A. Adults can sleep up to 2 people; children under 6 years old can sleep with others.
Q. Can I check in early or check out late?
A. Yes, there is an extra charge, and also subjects to availability. Please confirm with us in advance.
Q. Do you have luggage keep service before check-in and after check-out?
A. Yes, we have. You can leave your luggage for hours before you check in and after you check out.
Q. How do I get there from the airport?
A. We recommend the use of limousine buses. It takes about 40 minutes from Haneda Airport to the west exit of Shinjuku Station. From Narita Airport, it takes about 1 hour and 40 minutes to get to the west exit of Shinjuku Station. If you want to walk to the hotel after getting off the bus, walk for 7 minutes with Shinjuku Station on your right, cross a large intersection, turn left, and follow the road for 7 minutes.
Q. Do you do restaurant and theater reservations on my behalf?
A. This is possible if the store does not charge a cancellation fee. If the restaurant charges a cancellation fee, we are sorry, but we do not accept reservations on your behalf.